In this guide, we have links to places where you can get support if you are in crisis, are feeling isolated or just want someone to talk to. This includes national helplines, local helplines and crisis services in Bradford and Craven.
National helplines
These are helplines that are run for people nationally. Please note that some of them may not be open during Christmas, bank holidays or weekends.
- Samaritans
- Phone: 116 123
- Website: https://www.samaritans.org/
- Scope – Disability Helpline
- Phone: 0808 800 3333
- Website: https://www.scope.org.uk/helpline/
- Shelter Housing Advice Line
- Phone: 0808 800 4444
- SHOUT
- Phone: Text 85258
- Website: https://giveusashout.org/
- LGBT Foundation Helpline
- Phone: 0345 330 3030
- Website: https://lgbt.foundation/
- Switchboard LGBT+ Helpline
- Phone: 0300 330 0630
- Website: https://switchboard.lgbt/
- NHS non-emergency helpline
- Phone: 111
- Website: https://111.nhs.uk/
Local helplines
These are helplines that are run for people across Craven, Bradford or elsewhere in West Yorkshire. Please note that some of them may not be open during Christmas, bank holidays or weekends.
- West Yorkshire 24-hour Mental Health Helpline
- Phone: 0800 183 0558
- West Yorkshire Police – non-emergency contact
- Phone: 101
- Website: https://www.westyorkshire.police.uk/
- First Response
- Phone: 0800 952 1181
- Mind in Bradford – safe spaces in Bradford and Keighley
- Phone: Call Guide-Line on 08001 884 884
- Bradford Rape Crisis helpine
- Phone: 0800 448 0710
- Guide-Line (Bradford)
- Phone: 08001 884 884
- Carers Resource
- Phone: 0808 50 15 939
- Website: https://www.carersresource.org/
- North Yorkshire Mental Health Crisis Support
- Phone: 0800 0516 171
- Hear to help (North Yorkshire)
- Phone: 01423 856 799
- Social care support and assessments (North Yorkshire)
- Phone: 0300 131 2131
- Social care support and assessments (Bradford Council)
- Phone: 01274 435400
Support with mental health
Mind in Bradford have drop-ins across Bradford and Craven, which are listed on a map on their website. Find out where they are and when they are open here: Map of drop-ins
Healthy Minds list a range of mental health support services working across Bradford and Craven. More information about what’s available in the area is on their website: Healthy Minds
The Cellar Trust helps people in Bradford and Craven with their mental health. Their work includes running safe spaces and peer support groups. Here is a summary of when their services are open:
The Cellar Trust services with the exception of Safe Spaces will be closed after Friday 22nd December and will reopen on Tuesday 2nd January.
If you are facing a mental health crisis or feel unable to cope, Safe Spaces is still here for urgent support everyday over Christmas and New Year.
Call First Response on 0800 952 1181 or Guide-Line on 08001 884 884 to talk with a trained professional who will help you reach the support you need, and they can make a referral to one of our Safe Spaces for a same day one-to-one appointment.
For more information visit: www.healthyminds.services/safe-spaces
Support with housing
Here is a list of useful links if you are struggling with housing issues or are homeless:
- Bradford Council – How to get help if you are homeless: https://www.bradford.gov.uk/housing/help-with-housing-and-homelessness/how-to-get-help-if-you-are-homeless/
- Bradford Housing Options service
- Phone: 01274 435 999
- Cost of Living Bradford – Housing Support
- Simon on the Streets – Bradford
- North Yorkshire Council – Homelessness
- North Yorkshire Council – Finding a home in Craven
- Craven Homeless Hub
- Phone: Text 07932 644 973
Staying well and safe in winter
Touchstone, a local mental health charity, have produced a Winter Wellbeing booklet. It has useful information on support and services available throughout the winter period in Bradford. Click on this link to download a free copy: Winter Wellbeing Booklet – Bradford
Speaking of staying well and safe, our friends in the Leeds Autism AIM team have made a guide for autistic adults about doing that during cold weather. It includes a checklist, information on useful apps and links to check for weather updates and tips on what to keep at home in case of emergencies.
The guide can be downloaded here: Coping in Winter